4 Jan 2016

Gh4hub Ghana Job Vacancy : Technical Support Engineer

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  • Troubleshoot, reproduce, document and resolve customer issues by knowledge of Gh4hub product stack and technologies.
  • Understand, set, manage and exceed customer expectations
  • Create, and maintain documentation, process standards, and service information
  • This is a customer facing position that requires total professionalism.

Required Skills or Experience

  • Unix/Linux Knowledge required
  • Basic knowledge of Mobile Technologies
  • Ability to work early morning or late night shifts.
  • Software troubleshooting knowledge and experience
  • Organization and attention to details
  • Outstanding written/verbal communication and interpersonal skills
  • A passion for working directly with customers and team player
  • Must be able to perform multi-tasks and have an impeccable follow through skills
  • Must be able to readily answer support related emails,phone calls and other channel sources.
  • Intermediate understanding of network technology.
  • Self motivated, works effectively with minimal supervision

How to Apply

Send your CV to [email protected]

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