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6 Feb 2014

Careers in Ghana Job Vacancy : Female Retail Shop Manager

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  1. Manage the team:

• Establish plans and ensure their implementation.

• Set objectives for each Shop Assistant, monitor and evaluate their performance.

• Motivate the team applying motivational development programs.

• Carry out the “training”, make sure this has been followed, and contribute to the professional development team.

 

  1.  Monitor and improve the SLA:

• Evaluate the quality of the communications with customers and give individual feedback to Shop Assistants in the Boutique.

• Train the Shop Assistants to respond in a way that corresponds with company’s guidelines and assist in improving their skills.

 

  1.  Arrange the product and services of the Boutique:

• Provide in different areas of the Boutique according to the Guidelines (displays and visual merchant, point of reception of customers, tasting area, machine sales area, etc).

• Organize Boutique maintaining and managing documents.

• Respond appropriately to customer approaches.

 

  1.  Inventory Management :

• Ensure continually have adequate stocks, orders, check shipments.

 

  1. Communication with other departments:

• Be sure to have a weekly or monthly report to HQ (quality assessments and budget follow up).

• Conveying required information to other departments to try to ensure the proper functioning of the Boutique (security, maintenance,).

Fill a daily report for collection / cash control to the finance department

 

Qualification/Skills

 

  1. Working Experience: more than 3-5 years in retail’s management position.
  2. Languages: English.
  3. Education: University Degree in a relevant subject area
  4. Available to Travel (international Trainings).
  5. IT tools (Microsoft, ERP programs)

 

CORPORATE COMPETENCIES

 

•             Customer Oriented

•             Target Oriented

•             Teamwork

•             Continuous Improvement

•             Coherence & Integrity

 

JOB COMPETENCIES

 

•             People Development

•             Leadership

•             Initiative

 

 

 

 

 

 

How to Apply

recruitment@careersinghana.com




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